How to Order
The majority of Kim's pottery is Made to Order. Please allow 4-6 weeks for delivery of your order. We will keep you updated along the way!
We provide wholesale pricing for bulk orders - weddings, restaurants, galleries and new homes - get in contact to discuss!
There are four Standard Glaze options: Blue Ash, Black Ash, Te Awa Green, Mottled grey/cream. Most of Kim's products are made available in these colours. For custom glaze options, or if you cannot see a colour you want for a particular product, please get in contact with us.
Here's the outline of the made to order process:
- You place your order in our online store, selecting your items, which glaze you would like and the quantity.
- We receive and confirm your order via email and give you an approximate delivery date.
- We confirm Payment details with you.
- Once payment is received (either by Internet banking or Credit card through Paypal), Kim commences production of your order.
- We email you to let you know when your order is ready to ship (we'll include photos of specially commissioned work).
- Goods arrive at your door for you to enjoy!
If you have any questions regarding the order process, please don't hesitate to get in touch.